
"I didn't know who to call, and that made everything worse."
Emergencies don't give you time to Google. Whether it's a car accident, a sudden illness, a fire, or a crime, knowing exactly who to call in Korea can make all the difference.
Save these numbers before you need them. ๐ฑ
๐ 1. Medical Emergency (119)
If someone is unconscious, seriously injured, or having a medical crisis:
โข ย ย ย Call 119 (ambulance + fire department)
โข ย ย ย Available 24/7, and operators speak basic English
โข ย ย ย They will dispatch the nearest ambulance for free
โข ย ย ย You can also use 119 for fire emergencies
โ
Free service, fastest response
๐ง Tip: Say "์์ด ํ ์ ์์ด์?" (Can you speak English?) They can connect you to an English-speaking operator.
๐ 2. Crime / Police (112)
For theft, assault, harassment, or any criminal situation:
โข ย ย ย Call 112 (Korea National Police Agency)
โข ย ย ย Available 24/7
โข ย ย ย English interpretation available on request
โข ย ย ย You can also text 112 if you can't speak safely
โ
Works anywhere in Korea
๐ง Tip: If you've been a victim of a crime, you can also visit your local ๊ฒฝ์ฐฐ์ (police station) to file a report. Bring your passport.
๐ 3. Traffic Accident (112 +Insurance)
If you're in a car accident (as a driver, passenger, or pedestrian):
โข ย ย ย Step 1: Call 112 (police) to report the accident. Legally required in Korea.
โข ย ย ย Step 2: Call 119 if anyone is injured
โข ย ย ย Step 3: Contact your insurance company
Useful insurance hotlines:
โข ย ย ย Samsung Fire & Marine: 1588-5114
โข ย ย ย DB Insurance: 1588-0100
โข ย ย ย Hyundai Marine & Fire: 1588-5656
โข ย ย ย Kakao Mobility / Taxi accident? โ Call 112 and request the driver's insurance info
โ
Always get the other party's name, license plate, and insurance info
๐ง Tip: Take photos of everything at the scene before moving any vehicles.
๐ฅ 4. Fire / Gas Leak / Disaster (119)
โข ย ย ย 119 covers fire, gas leaks, building collapse, and natural disasters
โข ย ย ย For typhoon/flood warnings, check the Korea Disaster and Safety Portal (safekorea.go.kr)
โข ย ย ย If you smell gas: don't turn on lights, open windows, leave the building, then call 119
๐ง Tip: Download the ์์ ๋๋ค๋ (Safe Step) app. It sends emergency alerts in your area, including in English.
๐ฅ 5. Non-Emergency Medical Help
Not every situation needs an ambulance. For less urgent issues:
โข ย ย ย 1339 (Korea Health Hotline, 24/7, English available) โ advice on symptoms, nearest hospital info
โข ย ย ย 129 (Ministry of Health welfare consultation line)
โข ย ย ย Nearest ER (์๊ธ์ค): search "์๊ธ์ค" on Naver or KakaoMap for the closest one
๐ง Tip: University hospitals (๋ํ๋ณ์) in major cities usually have English-speaking staff or international patient centers.
๐ 6. Foreigner-Specific Help Lines
These are specifically for foreigners living in Korea:
Service | Number | Hours |
Korea Immigration Contact Center | 1345 | 24/7 |
Korea Foreigner Support Center | 1577-1366 | 24/7 |
Mental Health Crisis Line | 1577-0199 | 24/7 |
Domestic Violence / Sexual Assault | 1366 | 24/7 |
Consumer Complaint Center | 1372 | Weekdays |
ย
๐ง Tip: 1345 is your go-to for anything visa, residency, or legal status related. They have interpreters for major languages.
๐ Quick Reference โ Save This!
Situation | Number |
๐ Ambulance / Fire | 119 |
๐ Police / Crime | 112 |
๐ฅ Medical Advice | 1339 |
๐ Foreigner Helpline | 1345 |
๐ฌ Welfare / Support | 1577-1366 |
ย
๐ One-Line Summary
You don't need to speak perfect Korean to get help. You just need to know the right number to call. Stay safe out there! ๐ฐ๐ท
"I didn't know who to call, and that made everything worse."
Emergencies don't give you time to Google. Whether it's a car accident, a sudden illness, a fire, or a crime, knowing exactly who to call in Korea can make all the difference.
Save these numbers before you need them. ๐ฑ
๐ 1. Medical Emergency (119)
If someone is unconscious, seriously injured, or having a medical crisis:
โข ย ย ย Call 119 (ambulance + fire department)
โข ย ย ย Available 24/7, and operators speak basic English
โข ย ย ย They will dispatch the nearest ambulance for free
โข ย ย ย You can also use 119 for fire emergencies
โ Free service, fastest response
๐ง Tip: Say "์์ด ํ ์ ์์ด์?" (Can you speak English?) They can connect you to an English-speaking operator.
๐ 2. Crime / Police (112)
For theft, assault, harassment, or any criminal situation:
โข ย ย ย Call 112 (Korea National Police Agency)
โข ย ย ย Available 24/7
โข ย ย ย English interpretation available on request
โข ย ย ย You can also text 112 if you can't speak safely
โ Works anywhere in Korea
๐ง Tip: If you've been a victim of a crime, you can also visit your local ๊ฒฝ์ฐฐ์ (police station) to file a report. Bring your passport.
๐ 3. Traffic Accident (112 +Insurance)
If you're in a car accident (as a driver, passenger, or pedestrian):
โข ย ย ย Step 1: Call 112 (police) to report the accident. Legally required in Korea.
โข ย ย ย Step 2: Call 119 if anyone is injured
โข ย ย ย Step 3: Contact your insurance company
Useful insurance hotlines:
โข ย ย ย Samsung Fire & Marine: 1588-5114
โข ย ย ย DB Insurance: 1588-0100
โข ย ย ย Hyundai Marine & Fire: 1588-5656
โข ย ย ย Kakao Mobility / Taxi accident? โ Call 112 and request the driver's insurance info
โ Always get the other party's name, license plate, and insurance info
๐ง Tip: Take photos of everything at the scene before moving any vehicles.
๐ฅ 4. Fire / Gas Leak / Disaster (119)
โข ย ย ย 119 covers fire, gas leaks, building collapse, and natural disasters
โข ย ย ย For typhoon/flood warnings, check the Korea Disaster and Safety Portal (safekorea.go.kr)
โข ย ย ย If you smell gas: don't turn on lights, open windows, leave the building, then call 119
๐ง Tip: Download the ์์ ๋๋ค๋ (Safe Step) app. It sends emergency alerts in your area, including in English.
๐ฅ 5. Non-Emergency Medical Help
Not every situation needs an ambulance. For less urgent issues:
โข ย ย ย 1339 (Korea Health Hotline, 24/7, English available) โ advice on symptoms, nearest hospital info
โข ย ย ย 129 (Ministry of Health welfare consultation line)
โข ย ย ย Nearest ER (์๊ธ์ค): search "์๊ธ์ค" on Naver or KakaoMap for the closest one
๐ง Tip: University hospitals (๋ํ๋ณ์) in major cities usually have English-speaking staff or international patient centers.
๐ 6. Foreigner-Specific Help Lines
These are specifically for foreigners living in Korea:
Service
Number
Hours
Korea Immigration Contact Center
1345
24/7
Korea Foreigner Support Center
1577-1366
24/7
Mental Health Crisis Line
1577-0199
24/7
Domestic Violence / Sexual Assault
1366
24/7
Consumer Complaint Center
1372
Weekdays
ย
๐ง Tip: 1345 is your go-to for anything visa, residency, or legal status related. They have interpreters for major languages.
๐ Quick Reference โ Save This!
Situation
Number
๐ Ambulance / Fire
119
๐ Police / Crime
112
๐ฅ Medical Advice
1339
๐ Foreigner Helpline
1345
๐ฌ Welfare / Support
1577-1366
ย
๐ One-Line Summary
You don't need to speak perfect Korean to get help. You just need to know the right number to call. Stay safe out there! ๐ฐ๐ท